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Asian Pacific Americans and Corporate Leadership: What’s the Score?
Glass Ceiling remedies are well within reach, but the three main
stakeholders -- employees, employers and labor officials -- have work to do
By Kurt Takamine, Ed.D., Chapman University
In a study conducted in 1992, two social scientists (Duleep &
Sanders) made the following observation:
High educated men in all Asian groups earn less than comparable whites
when occupation and industry are taken into account. Conceivably, extensive
formal schooling and particular fields of study enable American-born Asian
men to enter high-paying occupations and industries, but within these
occupations and industries, Asian men may be underrepresented in
higher-paying positions because of discrimination. [Italics mine]
These scientists said, out loud, what other observers were only whispering at
the time: that the glass ceiling was as real for Asian Pacific Americans (APAs)
as it was for women, other minorities, and other disenfranchised groups. But
that was over ten years ago. How does the APA scorecard look today?
Unfortunately, the current situation does not look much better. Dr. Clifford
Cheng (1997) studied the Fortune 500, and found that only 0.3% of senior level
executives were of APA descent. This number is particularly disturbing when one
considers that 8.9% of the scientific and engineering labor force was APA (Tang,
1997). What accounts for the disparity between the APA labor statistics and the
dearth of APA executive representation in corporate America?
In a more recent study, one researcher found that 87.1% of APAs personally
witnessed the use of the “Old Boys’ Network” in their workplace (Takamine,
2000). In that same study, 78.6% of APAs reported that they worked for
companies with executive teams composed entirely of white males or a combination
of white males and white females. So, is the problem with discrimination, or is
the problem with APAs not positioning themselves for career advancement
opportunities?
The answer is probably “Yes” to both of those questions. One action research
study recently noted that three out of four APAs interviewed felt that their
company did not actively promote and develop APAs as executives (Takamine,
2000). What can be done to rectify this situation?
If this problem is to be properly addressed, all stakeholders have work to
do. There needs to be a three-pronged attack to alleviate this APA
under-representation in the executive ranks. The first prong is that Asian
Pacific Americans (APAs) must first understand how to properly position
themselves for executive advancement in their companies. The second prong
relates to alleviating misperceptions that European American executives hold
regarding APAs in the workforce, including the elimination of any cultural
barriers that preclude career advancement. And the third prong raises the
question as to the role of government [i.e., the Department of Labor and the
Equal Employment Opportunity Commission (EEOC)] in alleviating the disparity
between APAs and executive positions. Let’s examine each one of these concerns.
Prong Number One: Position Ourselves for Career Advancement
APAs are often under the mistaken notion that hard work and technical
excellence alone will get them noticed by upper management. This is simply not
true. Technical competence is assumed at the middle management level. So the
difference between those who are seen as strong executive candidates and those
who are “not ready for prime time” can be related to what we can call “Emotional
Intelligence”.
Emotional Intelligence (Cherniss & Goleman, 2001) looks at the
interpersonal skills that are mandatory for executive performance (such as
organizational awareness, development of colleagues, visionary leadership, and
strong communication skills) and intrapersonal skills (for example,
self-confidence, emotional self-control, adaptability, and risk-taking). These
are people skills that many APAs need to hone.
This is confirmed by the U.S. Department of Labor Glass Ceiling Commission (Wernick,
1994), which found that women and minorities (including APAs) must:
- Learn to communicate in a compelling manner. Communication,
whether through verbal or written modes, is vital for a leader. APAs need
to find their voice in communicating their ideas, passions, and visions to
others.
- Understand the value of networking.
Networking, or Social
Capital, is essential for climbing the corporate ladder. One VP at
Capital One described how poster boards are displayed in a meeting with
executive candidates’ photos glued onto them. The CEO then will go to each
display and ask, “How many of you know this candidate?” If no one raises a
hand, that candidate is summarily dismissed. One question is, how many
executives know you? Another might be, how many company social events are
you involved in? Company parties are a great place to interface with
otherwise inaccessible executives.
- Seek out mentors and sponsors. The Old Boys’ Network exists
because young white males have traditionally understood that they need a
champion to provide them with inside information and to act as an advocate
for their career promotion. APAs tend to feel that they don’t need anyone’s
help, or can’t ask for it. They couldn’t be more wrong.
- Pursue broad and varied training. You’re highly accomplished in
your engineering sector? Great! But you also need some experience in
marketing, design, finance, perhaps even human resources. If you can’t get
transferred laterally, at least make connections with others in these key
areas, and volunteer to work on multi-disciplinary teams.
- Educate others about the culture. White males might think
that APAs don’t have the requisite leadership qualities because they don’t
challenge their supervisors. This reticence to challenge a supervisor might
be a cultural value (called High Power Distance, as studied by
Hofstede, 1991). In some Asian circles, publicly challenging a superior is
considered taboo. The European American male needs to understand that there
is value in exploring other leadership constructs.
Now that we have explored a few self-development tasks APAs must consider,
let’s examine some areas where the (usually) European American executive also
has a little work to do.
Prong Number Two: Addressing the Misperceptions of European
American Executives
In prong number one, we examined the problems from the APA vantage point. In
prong number two, the executive misperceptions need to be addressed. For
example:
- Many European American executives believe that APAs are deficient in
necessary communication skills. There may be some truth to this. Some
recent immigrants or first generation employees, for example, may themselves
feel that their vocabulary is not proficient enough for executive
communication. Two researchers (Blank & Slip, 1994) found that non-Asians
would become impatient with some APAs in conversation and finish their
sentences for them. However, APAs are not a monolithic group. You can’t
compare a first-generation immigrant from Vietnam with a fifth-generation
Chinese American who grew up solely in America.
- Many European American executives assume that APA candidates are “in
the pipeline,” so it’s only a matter of time before more APAs appear in
executive ranks. This is simply not the case. Such a passive approach
to executive development is little more than “wishful thinking”. Mentors
and sponsors must advocate for APA candidates, and mitigate the paucity of
APA executives in the Fortune 1000.
- APA managers are not aggressive enough and ignore the power “game.”
For some APAs, this is a truism. There are others, however, who desire
to learn about the power dynamics in their institution, but find that
information is surreptitiously hidden from this ethnic group. European
American executives need to take the initiative in revealing the corporate
protocol to the uninitiated.
- APAs do not have adequate social networks, and are antisocial.
Are APAs antisocial, or do APAs socialize with the “wrong” crowds? Ibarra
(1995) found that minorities at first tended to aggregate with the dominant
culture (usually European Americans). In the second phase, minorities would
exclude the European American workers, and attach themselves to their own
(or similar) ethnic groups. In the third and final phase, the minority
employee would avail him- or herself of both the European American and
minority groups, and find a balance with all groups. So European Americans
may feel that APAs are anti-social if they observe APAs during the second
phase of social interactions.
For an employer, as for the APA professional, education is in order.
Learning about Asian Pacific American cultures and values can be helpful in
demolishing some stereotypes and positioning APAs for productive career
advancement steps to the benefits of the employee and the organization.
From both perspectives, the last prong is perhaps the most controversial and
least savory of the alternatives for rectifying this situation. This is the
government involvement or litigation prong.
Prong Number Three: The Role of Government in APA Career Advancement
Is governmental pressure needed to force your company to promote APA middle
managers into executive positions? This question was asked of middle managers
in a recent study, and the results were evenly split (Takamine, 2000). One
third of the respondents answered in the affirmative, 29% opposed any government
involvement, and 38% were uncertain. As any Human Resources Director will tell
you, however, governmental pressure as related to federal contracts is highly
effective. When the government tells a company it must abide by federal
regulations, that company will comply. If the government restricted its
business dealings with those companies that demonstrate an equitable
distribution of APA executives in its ranks, the effect would be enormous.
What about litigation? More APAs are beginning to bring their cases to the
EEOC and to labor law attorneys. As legal pressure begins to mount, more
corporations will begin to examine their policies and procedures as they relate
to the Asian Pacific American plight.
Conclusion
This three-pronged attack must be conducted simultaneously to experience its
full synergistic effect. APAs must take responsibility for their situation, and
utilize resources at their disposal (legal, educational, social) to influence
the power brokers. European American executives need to avail themselves of
expert studies and education resources to reshape and expand their thinking and
alter misperceptions. And the courts and commissions relating to labor issues
must intervene to eliminate this clear disparity with APAs and executive
advancement. In this way, corporations will “do the right thing” as they
productively invest in their key resource: their people.
References
- Blank, R. & Slip, S. (1994).
Voices of diversity: Real people talk about
problems and solutions in a workplace where everyone is not alike. New
York: AMACOM.
- Cheng, C. (September, 1997). Are Asian-American employees a model minority
or just a minority? Journal of Applied Behavioral Science, 33(3),
277-290.
- Cherniss, C. & Goleman, D. (Eds.). (2001).
The Emotionally Intelligent
workplace: How to select for, measure, and Improve Emotional Intelligence in
individuals, groups, and organizations. San Francisco: Jossey-Bass.
[Adobe
Acrobat instant download e-Book version]
- Cooper, R. K. & Sawaf, A. (1998).
Executive EQ: Emotional Intelligence
in leadership and organizations. New York: Perigee Books.
- Duleep, H. O. & Sanders, S. (1992). Discrimination at the top:
American-born Asian and White men. Industrial Relations, 31(3), 416-432.
- Hofstede, G. (1991).
Cultures and organizations, Software of the mind: Intercultural Cooperation and its Importance for Survival
.
New York: McGraw-Hill.
- Ibarra, H. (1995). Race, opportunity, and diversity of social circles in
managerial networks. Academy of Management Journal, 38(3), 673-703.
- Tang, J. (September, 1997). The Model Minority thesis revisited:
Counter-evidence from the science and engineering fields. Journal of Applied
Behavioral Science, 33(3), 291-315.
- Takamine, K. (2000). A profile of current Japanese-American,
Chinese-American, and Korean-American lower, middle, and upper level managers in
corporate America (Doctoral Dissertation: Pepperdine University,
2000).
- Takamine, K. (2002). Investing in your company’s future today: Retaining
your Asian Pacific American Professionals. Paper presented at the Asian
Diversity Conference sponsored by Asian Diversity, Inc., New York, NY.
- Wernick, E.D. (1994).
Preparedness, career advancement, and the Glass
Ceiling. Retrieved on October 20, 1998 from the World Wide Web.
Washington, D.C.: U.S. Department of Labor Glass Ceiling Commission.
Dr. Kurt Takamine is Assistant Professor at Chapman University’s Graduate
Program in Organizational Leadership. Some of his areas of interest are
Emotional Intelligence, Multicultural Issues, Servant-Leadership, Organizational
Change and Dynamics, and Spirituality in the Workplace. His current book is
Servant-Leadership in the Real World: Re-capturing our Humanity in the
Workplace (Publish America). Dr. Takamine was previously a corporate
trainer and senior research fellow with Leadership Education for Asian Pacifics,
a training company which catered to Fortune 500 companies on the West and East
coasts. Kurt lives with his wife Paula and teenage sons Calvin and Davis in
Southern California. You may contact Dr. Takamine at
takamine@chapman.edu or 310-727-3010.
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