Executive candidates often are surprised when asked to take a test or
other assessment for a job. They shouldn't be.
Pre-employment testing is on the rise. In the past five years, 60% of
companies have increased their use of workplace-behavior assessments,
according to a survey of more than 500 human-resources professionals at
U.S. companies from Spherion Corp., a staffing firm based in Fort
Lauderdale, Fla.
Employers typically use assessments to confirm a candidate's cultural
fit or skill competency, according to Doug Wolf, vice president of
consulting services at Select International Inc., a Pittsburgh-based
provider of career-assessment tools. Bear in mind that for questions
about your work style or personality, he says, there are no right or
wrong responses. "If you answer honestly and don't get the job, it means
the position wasn't a good match for you in the first place," he says.
Candidates should take the assessments seriously, even if they feel
they aren't necessary. A shoo-in for an executive job at Mindbridge
Software Inc. torpedoed his candidacy when completing a personality
assessment in 2004, even though the results met the employer's
expectations, says Scott Testa, chief operating officer of the
intranet-software company in Norristown, Pa. The proctor told him the
candidate arrived late, wearing a t-shirt and shorts, which, he says,
was disrespectful and showed a lack of seriousness. "The guy thought he
had the position, and he did, but then he blew it," he says.
Here's what job candidates should know about pre-employment testing:
- Senior executives are not exempt.
In fact, the higher you
aspire to climb the corporate ladder, the more likely you are to be
evaluated on how well you might fit in personality-wise, says Joel
H. Wilensky, an executive recruiter in Sudbury, Mass. His clients
require most candidates to undergo assessments, he says. "It's
almost an absolute for jobs that pay salaries of $300,000 and up,"
he adds. According to Mr. Testa, Mindbridge administers personality
assessments to all prospective hires to see if they'll fit into the
company's culture. But he says the company most closely scrutinizes
the results of assessments from senior-level candidates. "We have
the most to lose if they are a bad hire," he says.
Curb your antagonism. Many senior candidates scoff at having
to take a test, says Deborah Sawyer, a partner in Atlanta at
executive-search firm Morgan Howard Worldwide, whose clients require
assessments for most candidates. "They see it as being unnecessary
and don't put enough energy into it," she says. "Then they can't
make it to the next round." You can derail your candidacy if you
show your displeasure, says Mr. Wolf. "Complaining says a lot to an
employer about your overall attitude, tolerance for stress and how
open you will be to future opportunities," he says.
Your candidacy can benefit. Erin Vadala, 40, took a
personality assessment two years ago for her
public-relations-manager job at Warner Communications in
Manchester-by-the-Sea, Mass. "I was surprised at how accurate it
was," she says, noting that the results indicated she's outgoing.
"I'm constantly talking to people and telling stories," she says.
"When you are a public-relations professional, you can't be a
wallflower."
Clear your schedule. Ask recruiters about how long a
pre-employment assessment might take. You may need to devote
anywhere from a few minutes to several hours of your time, says Bill
Erickson, executive vice president of human-capital management at
Kenexa Corp., a provider of pre-employment-testing technology in
Wayne, Pa. Some assessments are oral and administered on site by an
industrial psychologist, while others may be completed online from
any location, he adds.
If taking a test by phone, ensure there will be no interruptions
or distractions, says Ernest Feiteira, regional manager at NAS
Recruitment Communications LLC, a human-resources-communications
provider in Woodbridge, N.J. Candidates for jobs at the firm who
successfully complete first-round interviews are administered a
brief personality assessment by phone, he says. Those who perform
well must then complete an online assessment, which takes about an
hour and must be done within 48 hours, he says.
Exercise your brain. Familiarize yourself with
pre-employment assessments by taking free ones on the Web, such as
this
personality quiz from eTest Inc., a pre-employment testing and
assessment company in Atlanta. Practice tests can help you feel more
comfortable for when it's your turn in the hot seat, says J. Larry
Tyler, founder of Tyler & Co., a retained search firm headquartered
in Atlanta. "You'll remove the fear out of taking a test," he says.
Playing problem-solving games such as Suduko also can help sharpen
your mind for test-taking, says Mr. Wolf.
Weak results may not matter. Ms. Sawyer says in 2002, a
candidate for an executive position at a client of hers was hired
even though results from a behavioral assessment suggested he was a
poor fit. "He did well in the interviews and they thought he had the
innate competencies to do the job," she says. "They said, 'We're
going to dismiss it and go on our gut.' "